Snake in Your Home?
Licensed and insured reptile rescue and snake relocation across Rockhampton and Central Queensland
Stay calm, keep children and pets away, and do not attempt to catch or touch the snake.
Sue’s Reptile Rescue & Relocations CQ provides professional, 24/7 assistance for venomous and non-venomous snakes found in homes, garages, sheds, yards, workplaces, schools and other properties across Central Queensland.
Sue is based in Rockhampton and provides snake relocation, reptile rescue, snake identification and practical wildlife. advice with a focus on keeping people, pets and native wildlife safe.
What should you do when you find a snake?
If a snake is inside your home or on your property:
- Stay calm and move away slowly.
- Keep children and pets well away.
- Do not touch, trap, chase or attempt to kill it.
- Keep watching it from a safe distance, if you can do so safely.
- Call Sue on 0439 361 696.
If the snake is inside a room and it is safe to do so, close the internal door and place a towel along the bottom of the door. Do not enter the room again while waiting for help.
Snakes can vary significantly in colour and appearance. A snake that appears harmless may be a venomous species, so identification should be left to someone with appropriate experience. The Queensland Government advises people to back away, leave snakes alone and contact a licensed snake catcher when removal is needed.
Do not risk handling it yourself
Who is Sue’s Reptile Rescue & Relocations CQ?
Sue’s Reptile Rescue & Relocations CQ is a Rockhampton-based reptile rescue and snake relocation service operating throughout Central Queensland.
Sue provides:
- 24/7 snake relocation
- Venomous and non-venomous snake removal
- Snake identification from photographs
- Injured reptile rescue
- Transport of injured reptiles for veterinary assessment where appropriate
- Reptile safety advice
- Community wildlife education
- Residential, commercial and organisational call-outs
Sue holds a Queensland Damage Mitigation Permit, has completed venomous snake handling training, maintains First Aid qualifications and carries public liability insurance while working on customers’ properties.
She assists private homeowners as well as schools, childcare centres, councils, mines, industrial facilities, water infrastructure sites and other Central Queensland businesses.
Meet Sue
Sue’s interest in reptiles began through her daughter’s fascination with snakes.
That shared interest encouraged Sue to learn more about Queensland reptiles and snake identification. She became actively involved in online snake-identification communities, developed her identification skills and became a moderator in reptile identification groups.
As her experience grew, Sue recognised a need for additional licensed snake relocation services in the Rockhampton region. She completed formal training, gained practical handling experience and established Sue’s Reptile Rescue & Relocations CQ in March 2025.
For Sue, the work is more than removing an unwanted snake.
She enjoys discovering the different reptile species found across Central Queensland, meeting members of the community and helping people better understand animals that are often feared or misunderstood.
Snakes are not searching for people to attack. In most situations, they are looking for food, water, shelter or a safe way to escape. They also play an important role in natural ecosystems, including helping regulate prey populations.
Sue’s approach is calm, practical and respectful:
“They’re not evil or horrible creatures. They’re just misunderstood.”
Her goal is to resolve the immediate safety concern while helping customers feel more informed and less fearful about reptiles.
“I’m just here to help.”
What reptile rescue and relocation services does Sue provide?
Sue provides 24/7 snake relocation, reptile rescue, snake identification and practical wildlife advice throughout Rockhampton and Central Queensland.
She assists with venomous and non-venomous snakes, injured reptiles, residential call-outs and commercial or organisational properties, always prioritising the safety of people, pets and wildlife.
24/7 snake relocation
Sue responds to snakes found in:
- Houses
- Bedrooms
- Kitchens
- Bathrooms
- Garages
- Sheds
- Roof spaces
- Air-conditioning areas
- Pool equipment
- Gardens
- Chicken enclosures
- Aviaries
- Schools
- Childcare centres
- Offices
- Commercial properties
- Mines and industrial sites
She relocates venomous and non-venomous snakes using handling methods appropriate to the species and situation.
Venomous snake relocation
Central Queensland is home to several venomous snake species, including eastern brown snakes, coastal taipans, red-bellied black snakes, death adders and whip snakes.
Never rely only on colour, head shape or size to decide whether a snake is dangerous.
Eastern brown snakes, for example, vary from pale tan to almost black and may display different patterns when young.
Call Sue and keep a safe distance!
Python relocation
Pythons are non-venomous, but they can still bite and should not be handled without appropriate experience.
Sue relocates carpet pythons and other python species found around homes, sheds, garages, pool areas, aviaries and animal enclosures.
Snake identification from a photo
Sue may be able to identify a snake from a clear photograph sent by text message.
Photographs should only be taken from a safe distance. Do not approach, disturb or corner the snake to get a better image.
Identification may help determine whether:
- The animal can be safely left to move on.
- The area should be secured.
- A professional relocation is required.
- Additional precautions are needed.
Injured reptile rescue
Sue does not charge a rescue fee for collecting an injured reptile that needs assistance.
Where appropriate, she can collect the animal and transport it for veterinary assessment or connect it with an appropriate wildlife-care pathway.
This service primarily covers snakes and occasional lizards.
Reptile advice and education
Not every snake sighting requires removal.
A snake outside may move away on its own if it is left undisturbed.
Sue can assess the circumstances, provide advice and explain whether professional relocation is likely to be necessary.
This honest approach is central to her service: sometimes a customer needs a snake catcher, and sometimes they simply need reliable advice.
Commercial and organisational call-outs
Sue is available to assist:
- Homeowners and tenants
- Real estate and property managers
- Schools and childcare centres
- Local councils
- Mines
- Industrial sites
- Utilities and water facilities
- Farms and rural properties
- Pet and bird facilities
- Other Central Queensland organisations
Public liability insurance provides additional reassurance when Sue is working on residential, commercial or industrial property.
What happens when you call Sue about a snake?
1
Sue asks where the snake is
She will need your address and information about where the snake was last seen.
For example:
- Is it inside or outside?
- Is it in a closed room?
- Is it beneath furniture or equipment?
- Is it in a roof, shed, garden or animal enclosure?
- Can you still see it?
2
Sue checks that everyone is safe
She will ask whether children, pets, staff or other people are safely away from the area.
She may give you instructions to secure the room or monitor the snake from a safe location.
3
Sue asks what it looked like
Colour alone is not a reliable way to identify a snake, but details about its size, shape, location and behaviour may help Sue assess the call-out.
A safely taken photograph can also assist.
4
Sue travels to the property
Response time depends on:
- Sue’s location at the time
- The location of the property
- Traffic and road conditions
- Whether she is already attending another call-out
- The urgency and circumstances of the situation
Rockhampton, Gracemere and many Capricorn Coast locations can often be reached promptly, but an exact arrival time cannot be guaranteed.
5
Sue locates and safely contains the reptile
Once on site, Sue assesses likely hiding places, locates the animal where possible and uses equipment and handling methods suited to the situation.
6
The reptile is relocated
The animal is transported away from the immediate conflict situation and released in accordance with applicable permit requirements and wildlife-relocation practices.
Relocation reduces the immediate risk, but it cannot guarantee that another snake will never visit the property. Food, water, shelter, rats, mice, birds and frogs can continue to attract reptiles to an area.
Queensland Government guidance similarly notes that a relocated snake may later be replaced by another snake already living nearby.
7
Sue provides practical advice
Where helpful, Sue can discuss ways to reduce future encounters, including:
- Reducing rodent activity
- Storing bird seed securely
- Keeping grass and vegetation maintained
- Removing clutter and hiding places
- Sealing gaps around buildings
- Managing food sources around chicken coops and aviaries
Why do Central Queensland customers choose Sue?
Customers across Central Queensland choose Sue because she combines professional qualifications, practical experience and a calm, educational approach to reptile rescue.
Whether attending a home, school, business or industrial site, Sue is committed to keeping people, pets and wildlife safe.
Licensed
Sue holds a Queensland Damage Mitigation Permit that allows her to remove and relocate nominated protected wildlife.
Queensland’s damage-mitigation permit framework requires relevant capability in identifying, handling and relocating the nominated animals.
Insured
Sue carries public liability insurance for added protection while attending residential, commercial and industrial properties.
Trained
Sue is fully qualified and professionally trained in the safe handling, rescue and relocation of venomous snakes and other reptiles.
Her training, experience and calm approach ensure each relocation is carried out safely, responsibly and with the welfare of both people and wildlife in mind.
First Aid qualified
Sue maintains First Aid training relevant to working around potentially dangerous wildlife.
Available 24/7
Sue accepts calls 24 hours a day, seven days a week, subject to availability and periods when she may be away.
Calm and practical
Sue helps customers understand what is happening and gives straightforward instructions while they wait.
Focused on safety
She does not encourage unnecessary contact, handling, chasing or interference.
Respectful of wildlife
Sue’s aim is to protect people without treating the animal as the enemy.
Experienced across different properties
Sue has attended residential, educational, council, commercial, mining and industrial locations across Central Queensland.
Where does Sue provide snake relocation?
Sue is based in Rockhampton, Queensland, and services Rockhampton and surrounding Central Queensland communities.
Regular service areas include:
rockhampton
emu park
mount morgan
yaamba
gracemere
zilzie
Stanwell
ridgelands
yeppoon
byfield
bajool
capricorn Coast
Standard call-out fees are based on travel within approximately 30 minutes of Rockhampton.
Additional travel charges may apply for locations beyond that area.
Pricing is not published on the website because the cost can vary according to distance, travel time, location and the circumstances of the call-out. Call Sue for an accurate quote before attendance.
Does Sue service all of Central Queensland?
Sue may be able to travel beyond her regular service area for snake and reptile rescues and relocations, depending on her availability, location and travel distance.
If you’re outside the usual service area, call 0439 361 696 and let Sue know where you’re located.
She can confirm whether she’s available to assist, provide an estimated travel time and advise of any additional travel fee before attending.
What snakes are found in Central Queensland?
Central Queensland supports a wide range of venomous, non-venomous and weakly venomous snakes.
The following examples are included for general education only. Snake colour and markings vary, and some species can be difficult to distinguish. Never approach a snake or assume it is harmless based on appearance.
Eastern brown snake
Venom status: Highly venomous
Eastern brown snakes can vary from pale tan or brown to very dark brown or almost black.
Young snakes may have bands or darker markings that change as they mature.
They are active mainly during the day and may be found in grassland,
farmland, bushland and developed areas where food such as rodents is available.
Do not assume that every eastern brown snake is visibly brown.
Coastal taipan
Venom status: Highly venomous
Coastal taipans are generally light to pale brown with a paler snout and lower jaw. They are mainly active during the day and may occur in grassland, woodland, pastures and coastal environments.
They should never be approached, cornered or handled.
Red-bellied black snake
Venom status: Venomous
Red-bellied black snakes are generally glossy black above, with red, pink or lighter colouring along the lower sides and belly.
They are often associated with wetter areas and may be found near creeks, dams, drainage lines or other water sources.
Lesser black whipsnake
Venom status: Mildly venomous
The Lesser Black Whipsnake is a slender, fast-moving snake commonly found throughout Central Queensland. It is usually dark grey to black with a lighter underside and is active during the day in grasslands, woodlands and suburban areas.
Common tree snake
Venom status: Non-venomous
Common tree snakes are slender and highly variable in colour. They may be green, olive, brown, grey, black, blue or turquoise.
Because colour varies so much, they can sometimes be confused with other snakes by members of the public.
Brown tree snake
Venom status: Rear-fanged and weakly venomous
Brown tree snakes are generally nocturnal and often found in trees, roof areas or places where birds and small animals are present.
They are commonly brown or reddish-brown with irregular darker markings.
Carpet python
Venom status: Non-venomous
Carpet pythons vary considerably in colour and pattern. They may be found in trees, roofs, sheds, garages, aviaries and other places where prey or shelter is available.
Although non-venomous, they have numerous backward-curving teeth and can inflict a painful bite.
Spotted python
Venom status: Non-venomous
Spotted pythons are smaller than many carpet pythons and are generally light brown with darker blotches.
They are often active at night and feed on small mammals, birds and reptiles.
Keelback snake
Venom status: Non-venomous; harmless to humans
Keelbacks are slender, semi-aquatic snakes with strongly keeled scales and variable brown or olive colouring.
They are often found near water and feed mainly on frogs, including introduced cane toads.
Can Sue identify these snakes?
Sue may be able to identify a snake from a clear photograph taken from a safe distance. Do not use this guide to make a handling decision.
Ca
Call
or text Sue
right now on: 0439 361 696
FAQs
Have a Question?
Whether you've found a snake in your home or simply want to learn more about reptile relocation, here are answers to some of the questions Sue is asked most often.
If you can't find what you're looking for, give Sue a call - she's always happy to help.
What should I do if I find a snake in my home?
Stay calm, keep children and pets away, and never attempt to catch or kill the snake. If it's safe to do so, close the door to the room and place a towel along the bottom of the door. Call Sue for professional advice and safe relocation.
Can Sue identify a snake from a photo?
Yes. If you can safely take a clear photo from a distance, Sue can often identify the snake and advise whether it can be left alone or if relocation is recommended.
Are all snakes venomous?
No. Central Queensland is home to both venomous and non-venomous snakes. Because many species look similar, every unidentified snake should be treated with caution and left alone.
Is Sue available 24 hours a day?
Yes. Sue provides a 24/7 reptile rescue and snake relocation service throughout Rockhampton and Central Queensland, subject to availability.
What areas does Sue service?
Sue is based in Rockhampton and services Gracemere, Yeppoon, Emu Park, Zilzie, Byfield, Mount Morgan, Stanwell, Bajool and surrounding Central Queensland communities.
Is Sue licensed and insured?
Yes. Sue holds a Queensland Damage Mitigation Permit, has completed venomous snake handling training, maintains current First Aid qualifications and carries public liability insurance.
What if the snake disappears before Sue arrives?
Snakes often move into quiet hiding places. Tell Sue where you last saw it and whether it was inside or outside. She will search likely hiding places and advise on the safest next steps.
Will the snake come back after it's relocated?
Sue relocates snakes away from the immediate conflict area. While no one can guarantee another snake won't visit your property in the future, reducing food sources such as rodents can help minimise future encounters.
What should I do if my dog or cat has been bitten by a snake?
Seek immediate veterinary treatment. Do not try to catch the snake. Your veterinarian can assess your pet and provide the appropriate care.
How much does snake relocation cost?
Call-out fees vary depending on your location and travel time. Sue is happy to provide a quote over the phone before attending.
What should you do if someone is bitten by a snake?
Treat every suspected snake bite as a medical emergency.
- Call Triple Zero — 000.
- Keep the person calm and as still as possible.
- Lie the person down.
- Do not allow them to walk.
- For a bite to a limb, apply a broad pressure-immobilisation bandage and splint the limb.
- Do not wash, suck or cut the bite.
- Do not apply a tourniquet.
- Do not try to catch or kill the snake.
- Follow the emergency operator’s instructions.
Queensland Health advises that signs of a snake bite may not be immediately visible and symptoms can be delayed. It recommends calling 000, keeping the person still and using pressure immobilisation for limb bites.
This information does not replace emergency medical advice. Always call 000 first.
Design recommendation: visually separate this section using a strong warning panel so it cannot be mistaken for general marketing content.
What do customers say about Sue?
“Big thank you to Sue for popping out promptly to relocate a python that had found itself in the garage… We appreciate your service and knowledge.”
Betarah B
Facebook recommendation
“Kind, thoughtful and knowledgeable! Great for the kids to follow along with too for extra snakey education.”
Ashleigh R
Facebook recommendation
“Sue was absolutely fantastic when she removed a very large python from under our pool pump area. She is such a friendly person who is obviously passionate about the creatures she relocates. She is a great communicator and very professional.”
Jody G
Facebook recommendation
“I called Sue and she was quick to answer, and very promptly arrived on my doorstep. Her professionalism was top notch and she had my unwanted visitor all bagged up and safely released all within the hour.”
Leanne A.
Facebook recommendation
Need a snake catcher in Rockhampton or Central Queensland?
Thank you for contacting us.
We’ll get back to you as soon as possible.
We got it.
Stay calm, keep everyone away from the snake and call Sue.
Sue’s Reptile Rescue & Relocations CQ provides 24/7 snake relocation, reptile rescue, snake identification and practical advice throughout Rockhampton, the Capricorn Coast and surrounding Central Queensland communities.
Phone or Text
0439 361 969
Location
Rockhampton and Central Queensland
smw880@me.com
Additional travel fees may apply to locations more than approximately 30 minutes from Rockhampton. Call for availability and a quote.
That didn’t work.
The form wasn’t sent. Please try again.
